Contact Us

Last updated 29 July 2026

We answer every email within 1 working day.

Customer support

Email support@getnanopolish.com for anything to do with an order: delivery, returns, refunds, or a question about whether the cloth suits a particular scratch.

Include your order reference if you have one. It is in your confirmation email and starts with "order_".

Business details

NanoPolish is a trading name of Pluriventures LLP, a limited liability partnership registered in England and Wales under number OC427218, with its registered office at 50 Princes Street, Ipswich, IP1 1RJ, England. You can reach us at support@getnanopolish.com.

Complaints

If something has gone wrong and a normal support reply has not resolved it, write to support@getnanopolish.com with "Complaint" in the subject line. We will respond within 5 working days with either a resolution or a date by which we will have one.